Moff Official Blog Moff Official Facebook Page Moff Official Twitter

Moff One (1) Year Limited Warranty

Moff Band's warranty obligations for this hardware product are limited to the terms set forth herein.

Moff, as defined below, warrants this Moff-branded hardware product against defects in materials and workmanship under normal use for a period of ONE YEAR from the date of retail purchase by the original end-user purchaser (“Warranty Period”).

However, this warranty does not apply:

  • if there is no purchase date, name or signature from the agent on the warranty, or the contents specified on the warranty are altered. The purchase date can be verified by a valid receipt.
  • to damage caused by operating the product outside the permitted or intended uses described by Moff.
  • to damage caused by use with non-Moff products.
  • to damage caused by connection with other equipment.
  • to damage during transportation after the purchase.
  • to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or (f)other external causes.
  • to damage caused by exposing the product outside of the recommended environment.
  • to consumable parts, such as batteries.
  • to damage caused by service (including repairs and modifications) performed by anyone who is not a representative of Moff.
  • if the product is taken apart.

If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law,

Moff will either:

  • repair the hardware defect at no charge, using new or refurbished parts that are equivalent to new in performance and reliability
  • exchange the product with a product that is new or refurbished that is equivalent to new in performance and reliability and is at least functionally equivalent to the original product
  • refund the purchase price of the product.

To the extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written, statutory, express or implied.

As permitted by applicable law, Moff specifically disclaims any and all statutory or implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose and warranties against hidden or latent defects.

A replacement product or part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.

When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Moff’s property.

When a refund is given, the product for which the refund is provided must be returned to Moff and becomes Moff’s property.

Moff does not warrant that the operation of the product will be uninterrupted or error-free. Moff is not responsible for damage arising from failure to follow instructions relating to the product’s use.

Important: Please do not open this hardware. Doing so voids your warranty.

Except as provided in this warranty and to the extent permitted by law, Moff is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory

If you would like to request warranty service, please contact us.

Contact us

Moff One (1) Year Limited Warranty

Moff Band's warranty obligations for this hardware product are limited to the terms set forth herein.

Moff, as defined below, warrants this Moff-branded hardware product against defects in materials and workmanship under normal use for a period of ONE YEAR from the date of retail purchase by the original end-user purchaser (“Warranty Period”).

However, this warranty does not apply:

If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law,

Moff will either:

To the extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written, statutory, express or implied.

As permitted by applicable law, Moff specifically disclaims any and all statutory or implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose and warranties against hidden or latent defects.

A replacement product or part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.

When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Moff’s property.

When a refund is given, the product for which the refund is provided must be returned to Moff and becomes Moff’s property.

Moff does not warrant that the operation of the product will be uninterrupted or error-free. Moff is not responsible for damage arising from failure to follow instructions relating to the product’s use.

Important: Please do not open this hardware. Doing so voids your warranty.

Except as provided in this warranty and to the extent permitted by law, Moff is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory

If you would like to request warranty service, please contact us.

Warranty

Contact us



Moff Official Blog Moff Official Facebook Page Moff Official Twitter

Moff製品1年限定保証

製品保証について

【保証規定】 本規定は、お買い上げになられた製品を安心してご愛用いただけるよう出荷後の保証について弊社が定めたものです。 弊社製品が故障した場合は、この規定に基づき対応いたします。

【保証期間】 ご購入より一年以内の製品を対象とします。

【保証範囲】 日本国内での利用につき、付属の使用説明書等に基づいた、正常な環境及び正常なお取り扱いを行われた場合で万一故障した場合には、無償にて修理・部品交換等を行います。但し、以下の項目に該当する場合は弊社保証書規定の対象外となり、有償での修理対応となりますのでご注意ください。

  • 製品購入日を証明する書類のご提示がない場合。
  • 製品付属の説明書や注意事項などに記載された使用条件、環境を著しく逸脱した状態でご使用になられた上での故障。
  • 他に接続している機器が原因ないしは他の製品に関連するソフトウェア/ハードウェアが原因で弊社製品の故障を招いた場合。
  • お買い上げ後の輸送や輸送中の落下など、お取り扱いが不適当なために生じた故障及び損傷。
  • お取り扱い上の不注意、誤った使用方法による故障及び損傷。
  • 使用環境や使用条件、経年変化による故障など、消耗品または使用条件に起因する故障及び消耗品の交換。
  • お客様による製品の分解、修理または改造が行われたことによる故障および損傷。(弊社指定外の修理業者等にて修理または改造等行われた場合を含む。)

■ 交換修理

  • 株式会社Moffが正規に日本国内にて販売・取り扱いのある製品のみ修理・交換が可能です。弊社にて正規に販売、取り扱いのない製品の修理・交換は致しません。
  • 故障品の修理・交換につきましては弊社窓口に連絡を頂いた後、送付に関するご案内を差し上げます。
  • 輸送中の破損・紛失等のトラブルにつきましてはその責任を負いかねます。

※着払いによる修理受付は致しておりません。(受け取りを拒否させていただきます)

※修理を御希望の場合は、必ず事前に弊社サポート窓口までお問い合わせください

連絡先

Moff製品1年限定保証

製品保証について

【保証規定】 本規定は、お買い上げになられた製品を安心してご愛用いただけるよう出荷後の保証について弊社が定めたものです。 弊社製品が故障した場合は、この規定に基づき対応いたします。

【保証期間】 ご購入より一年以内の製品を対象とします。

【保証範囲】 日本国内での利用につき、付属の使用説明書等に基づいた、正常な環境及び正常なお取り扱いを行われた場合で万一故障した場合には、無償にて修理・部品交換等を行います。但し、以下の項目に該当する場合は弊社保証書規定の対象外となり、有償での修理対応となりますのでご注意ください。

■ 交換修理

※着払いによる修理受付は致しておりません。(受け取りを拒否させていただきます)

※修理を御希望の場合は、必ず事前に弊社サポート窓口までお問い合わせください

連絡先